95 Customer Service, Call Center Reps needed for August 12th Start

Job Description

Customer Service Specialists needed for August 12th start!!
Spanish Bilingual wanted as well!

Career Opportunity - $14.75- 15.25 an /hour- Temp to Hire

INBOUND CUSTOMER SERVICE REPRESENTATIVES NEEDED

We're looking for individuals with excellent phone skills, excellent customer service skills, and excellent attendance! Sound like you?

Kelly Services has a need for Experienced Inbound Customer Service Representatives to work in the Rochester area. Must be available for 4 weeks of paid training Monday - Friday from 8:30am - 5 pm and after training for a regular shift of 11:30-8:00 pm.

Position pays 14.75-15.25 hr and is temp to hire opportunity!

Job Duties:
-Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs (Medicaid, FHP, and CHIP).
-Process applications for health care coverage via the telephone.
-Assist in explaining plan enrollment options including but not limited to covered services, participating providers, and cost.
-Provides information and direction to callers regarding web-based, mail-in and telephone application/renewals, and other programs as applicable.
-Escalate calls or issues to the appropriate designated staff for resolution as needed.
-Enters appropriate data and information into the applicable systems.

Requirements:
-High School Diploma, GED or Higher! (Must be able to verify)
-Strong customer service, data entry, computer, and research skills.
-Familiarity with Microsoft Word .
-Preferable experience in a Call Center, human services, health care or service-related field.

Kelly Services; email: 4326@KellyServices.com

phone: 585-461-1640

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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