Fraud Prevention Product Manager

Job Description

Direct Hire opportunity for an experienced Fraud Prevention Product Manager

The Product Manager will lead all technical aspects of the sales process to attract new clients in collaboration with our business development team, including product demos, facilitating technical sales discussions and managing Proof of Concepts

*Identify organizations and their key decision makers, which are in need for Analytics & Consulting Services
*Represent the company's Financial Solutions at trade shows, conventions and industry events
*Understand customers' use cases and tailor solutions to their needs
*Develop fraud prevention strategies for our clients by performing more complex analysis and modeling
*Perform technical implementation of our account protection technology and oversee performance monitoring
*Serve as subject matter expert with regards to fraud detection systems in order to consult clients how to best leverage technology
*Act as the key point of contact for client engagements and projects
*Ensure client satisfaction as well as good working relationship with all stakeholders and partners
*Demonstrate leadership daily, influencing and motivating others without direct authority, continually identifying and implementing continuous improvement opportunities across the team
Key Result Areas
*Develop and roll-out cutting edge Behavioral Biometrics, Advanced Analytics, BI & Reporting solutions for our clients and drive growth of the company's Analytics & Consulting Services team
*Deliver Financial Advanced Analytics consulting projects within our clients' fraud prevention departments
*Implement our account protection technology, documenting and implementing anti-fraud models, standards and guidelines as required
*Generate new projects with existing clients and support the acquisition of new clients and projects
*Work with business leaders to explain and level set fraud event issues and concepts


Requirements

Essential Qualifications, Training and Experience:
*Relevant technical bachelor's degree plus 5 years' relevant professional experience in fraud detection and/ or investigation preferably in the financial services industry or master's degree plus 3 years' professional experience in related fields
*Technical knowledge in fraud detection or authentication domains and knowledge of fraud schemes with a focus on account takeover
*Strong knowledge of fraud prevention industry practices, tools and performance measurements as well as solid understanding of current and future business needs met by infrastructure platforms
*Ability to act as a bridge between finance business processes, technology and data/analytics
*Strong communication skills with a consultative, client-focused approach and the ability to communicate complex topics across varying levels of management
*Track record of successfully delivering projects by developing strong relationships and effectively driving key measures via metrics and reporting
Desirable Qualifications, Training and Experience:
*Experience in Business Development, Sales and/or Pre-Sales
*Strong technical aptitude and ability to quickly learn new lines of business, processes, software, systems, and client needs
*Ability to understand API specifications
*Sales enablement experience running Proof of Concept on customer site or presenting live demos
*Experience in financial business processes such as credit management, accounting or collections
*Familiar with PMI and Agile project management methodology
*Ability to work well with people from various disciplines with varying degrees of technical experience

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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