Permanent Customer Service Representatives at Top organization in South Shore!

Job Description

Permanent Customer Service Representatives at Top organization in the South Shore!

Customer Service personnel are responsible for making appropriate patient product selections while being cost conscientious of the selected products in effort to conserve company resources. Customer Service personnel are also responsible for focus on quality control matters in being watchful for areas and processes in which quality can be improved.

- Respond to customer inquiries, needs, calls and or letters
- Arrange delivery of medical supplies for each patient
- Maintain patient case files to HIPAA standards
- Complete monthly refill confirmation process
- Troubleshooting and problem resolution as needed
- Excellent telephone manner.
- Knowledge of and ability to use applicable computer software.
- Ability to maintain accurate records
- Ability to follow written and oral instructions
- Ability to establish and maintain harmonious working relationships with other employees
- Ability to establish rapport and deal tactfully with persons from varied ethnic, cultural and or economic backgrounds
- Ability to exercise sound judgment
- Ability to maintain confidentiality of patient information
- Ability to maintain a calm manner in stressful situations
- Demonstrate attention to detail
- Balance team and individual responsibilities.

Please send resumes to or call us today at 781-466-3400


*Direct Hire Position
*Vacation time
*Paid holidays

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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