Director of Technical Services

Director of Technical Services

Conshohocken PA

Salaried/Permanent

30-40% Travel

Relocation Provided for the Right Candidate

 

Lead and manage the global Technical Service function to deliver application testing support and Technical Service support to sales personnel, key customers and the supply chain for all Performance Chemicals businesses.

 

Responsibilities:

  • Work with Application Leaders and Regional Sales managers to ensure that the global TS programme is focused on key sales targets, and conforms to critical timescales. Manage the TS resource to deliver the resultant program, scheduling and delivery.
  • Oversee the succession planning, training and career development program for the Technical Service function.
  • Responsible for the HSSE results for all Performance Chemicals Technical Service laboratories. Work with regional Technical Service Managers to maintain HSSE standards, implement corporate policies and maintain compliance.
  • Ensure sharing of best practices in TS programme management and test methods between regions.
  • Develop and maintain an in-depth technical knowledge of key applications/technologies relevant to the Performance Chemicals business.
  • Provide applications know-how and testing support to supply chain and customer trials, including attendance at customer trials where appropriate.
  • Work with regional Technical Service Managers to analyze value delivered by the Performance Chemicals TS program and implement a continuous improvement program across all regions to improve efficiencies and effectiveness of the TS function.
  • Provide technical support for technology transfer within the company.

 

Job Requirements

  • BS degree in Chemistry/Materials Science or related subject. Higher degree with specialty in a field of inorganic chemistry preferred.
  • 10+ years experience experience in a relevant technical environment with proven track record of being able to manage and deliver against a complex multi-project work program
  • Knowledge of the sodium silicate and specialty silica chemistry and applications.
  • Must have a strong Technical Service and experience working with customer needs and product development
  • Excellent communication skills is a key requirement since the job entails external contact with customers plus a high level of internal contact with global TS laboratories.
  • The ability to direct the Technical Service program activities and set priorities to meet the needs of the business.
  • Superior professional presence and ability to mentor subordinates and junior plant personnel, and interface with major customers’ senior staff.
  • The ability to motivate subordinates and get them to execute TS plans.
  • A desire to hold themselves and others accountable for their performance.
  • Strong influence and collaboration skills required to work with Commercial and Technical team.
  • The ideal candidate will have leadership experience. 

Why Kelly®?

With Kelly, you’ll have access to some of the world’s highest regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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