Customer Service Representative(Inbound)

Job Description

Kelly Services is looking for skilled Call Center Representatives for the North Phoenix Area!

Schedule: Monday-Friday 930am-6pm

Pay: $14.50
Bilingual Reps: 15.50

Employee Service Center - Customer Service Representative

-Provide support to current and former employees regarding Payroll, HR and Benefit related inquiries
-Provide support to third party companies calling on behalf of the employee
-Provide EXCEPTIONAL customer service
-Ability to analyze each situation and determine a resolution
-Ability to effectively and professionally communicate with customers
-Research in great detail and create thorough case notes based on the caller's inquiries within our system
-Call volume ranges between 30-70 calls per day

We're looking for candidates who are excited, motivated and driven to come to work!


Requirements

Must Have Skills:

Multi-tasker
Good listener
Analytical
Problem solver
Superior customer service
Adaptable
Results driven
Quick thinker
Patient
Positive
Great communicator
Dependable
Computer Savvy

MUST HAVE SOLID ATTENDANCE!


Highlights

Temp to Hire Opportunity with a great company!

Are you the person we're looking for?

If so, submit your resume and a recruiter will reach out!

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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