Customer Service Representative(Inbound)

Job Description

Kelly Services is looking for skilled Call Center Representatives for the North Phoenix Area!

Schedule: Monday-Friday 930am-6pm

Pay: $14.50
Bilingual Reps: 15.50

Employee Service Center - Customer Service Representative

-Provide support to current and former employees regarding Payroll, HR and Benefit related inquiries
-Provide support to third party companies calling on behalf of the employee
-Provide EXCEPTIONAL customer service
-Ability to analyze each situation and determine a resolution
-Ability to effectively and professionally communicate with customers
-Research in great detail and create thorough case notes based on the caller's inquiries within our system
-Call volume ranges between 30-70 calls per day

We're looking for candidates who are excited, motivated and driven to come to work!


Requirements

Must Have Skills:

Multi-tasker
Good listener
Analytical
Problem solver
Superior customer service
Adaptable
Results driven
Quick thinker
Patient
Positive
Great communicator
Dependable
Computer Savvy

MUST HAVE SOLID ATTENDANCE!


Highlights

Temp to Hire Opportunity with a great company!

Are you the person we're looking for?

If so, submit your resume and a recruiter will reach out!

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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