FIELD ACCOUNT SERVICE REPRESENTATIVE

BH- 1594365 

*** MUST BE ABLE TO WORK ON AN EMPLOYEE BASIS *** MUST WORK ONSITE ***

 

Our Client located in SUNNY!  Phoenix, Arizona is expanding and currently seeks a

 

FIELD ACCOUNT SERVICE REPRESENTATIVE

 

for a PART-TIME opportunity!

LOCATIONS:  Phoenix, AZ   or  YUMA,AZ 

Leverage your SALES and CUSTOMER skills

to take your CAREER to

the  "Next Level"  for 2019 and beyond!    

 

Title:    Field Service Account Representative

 

Job Responsibilities:


Temporary Position: 2018 Open Season for the Federal Employee Program will run November 12 through December 10.

Job will begin starting in mid-September and go through the end of Open Season.

  • Organize, plan, and conduct Open Season Health Fairs, meetings, and presentations while actively influencing federal employees to

enroll in our products.

  • Attend federal employee conferences, conventions, and other sponsored public relations events.
  • Understand the FEHBP and FEDVIP benefits, and eligibility/enrollment issues to effectively educate agency contacts, FEP members,

and prospective customers.

  • Maintain positive relationships through outstanding customer service and high satisfaction levels for all Arizona federal agencies.
  • Maintain close surveillance over competition and marketplace.
  • Provide information to current and potential enrollees to highlight and explain benefit enhancements and/or new plan year changes.
  • Follow up on leads and referrals and respond to inquiries from members and HR staff within the various federal agencies.
  • Employ consultative skills to ultimately influence the decision-making process.
  • Travel to federal agencies in assigned area as needed to meet or exceed established goals.
  • Travel can be overnight and some weekends.
  • Collaborate with manager to brainstorm opportunities and ideas to better engage the military population for FEDVIP.

 

Job Requirements:

Required Work Experience

  • 3 years of service or work in the U.S. Armed Forces (active duty, reserve & guard forces, veterans and retirees, or military family members)
  • 1-3 years of experience in face-to-face customer service, field service, client services, or related field

Required Job Skills

  • Communicate effectively in a group or one-on-one setting
  • Intermediate PC proficiency
  • Ability to work with minimal supervision
  • Establish and maintain working relationships in a collaborative team environment

 

Required Professional Competencies

  • Ability to deal with unpredictability all while achieving expected results
  • Ability to represent and display professional style, pride and adhere to corporate policies and procedures
  • Maintain confidentiality and privacy
  • Understand the needs and requirements of customers and potential customers
  • Perform with sound business ethics and a high standard of performance while pursuing established goals.
  • Regularly demonstrates dependability, punctuality and the ability and desire to learn new things
  • Understand the needs and requirements of customers and potential customers
  • Perform with sound business ethics and a high standard of performance while pursuing established goals.
  • Regularly demonstrates dependability, punctuality and the ability and desire to learn new things

 

Required Education

  • High-School Diploma or GED in general field of study

 

Required Licenses

  • Valid Arizona driver license with acceptable driving record:

 

 

 

 

Important information:

 

This position is recruited for by a remote Kelly office, not your local Kelly branch. 

To be considered for this position, you must apply now to submit your resumes. 

If you have questions about the position, you may contact the recruiter recruiting for this position by email.

  • There is no p w diem h this position.
  • There is no relocation budgeted for this position. If this position requires you to relocate you will be  responsible for those costs.
  • This position does not offer any type of sponsorship's or VISA transfers.

EMAIL:  petf054@kellyservices.com

   

 

 

 

 

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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