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Technical Writer

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Technical Writer, Columbus, Indiana


Kelly Services is seeking a Technical Writer with XML authoring to write technical materials, such as service manuals, appendices, operating and maintenance instructions, and Technical Support Bulletins. Responsible for organizing, editing and maintaining technical records and files for one of our top clients in Columbus, Indiana.


Length: 1 Year (Contract W2)

Pay Rate: $25.00/hr. (W2)


Responsibilities for this position will include the following:


  • Develop or maintain service information from product design documentation and information provided by subject matter experts in the engineering and service functions.
  • Integrate relevant information into well written text instructions, functional descriptions, and operation and service procedures with illustrating graphics.
  • Maintain the library of service information as products evolve, safety issues arise, experience is gained and feedback is provided on the installation, operation and servicing of the equipment.
  • Assist with day-to-day service information problems and customer inquiries.
  • Participate on new product introduction teams as required.
  • Maintain and communicate status for all active projects.
  • Lead improvement activities that reduce development cost, complexity and improve content quality.
  • Generate improvement ideas and integrate new technology to develop solutions and improvements that align with customer expectations and business objectives.
  • Write for re-use using XML authoring system.
  • Write effectively with translations in mind.
  • Develop and maintain up to date work procedures.


Position Requirements:


  • While it’s not a requirement, candidates with a completed degree are preferred. Minimum of a high school diploma is required.
  • *** XML authoring is an absolute requirement for this job request.
  • Knowledge of technical language and writing skill is also required. Manager is seeking candidates with 3-5 years’ experience in this field.
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills required.
  • Basic ability to work independently and manage one’s time
  • Basic knowledge of computer software, such as Adobe, JavaScript, Oracle, etc.


Apply Today!


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Why Kelly®?

By partnering with Kelly® IT, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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