Find Careers in Engineering, Finance, IT, Science & More with Kelly Services | Job Description

HelpDesk Level II - Direct Hire

Kelly IT Resources is looking for   Helpdesk Level II - Direct Hire for a mid-size Mortgage company.


Title: Helpdesk Level II - Direct Hire

Location: St. Louis, MO

Client Industry: Financial Services

Direct Hire, great benefits, profit sharering

Mon-Fri, 9-5

Travel: up to 10%, domestic



Will support and troubleshoot several desktop and mobile applications:

  • Answer HelpDesk phone calls
  • WalkIn HelpDesk support
  • Create HelpDesk Tickets
  • Windows Computer cleaning, rebuilding, troubleshooting
  • Support eMail in Outlook, Office 365, Cloud Archiving, Spam Filters
  • VOIP Telephony Support
  • Network troubleshooting, physical and logical: TCP, UDP, WAN/LAN, Wifi, VPN, VLAN
  • Working with Active Directory, DNS, DHCP, Office 365 Admin Center
  • Printer troubleshooting, networking, sharing
  • Audio Video Conference Room Support
  • Frequently moving computer hardware and inventory tracking
  • Document new technical solutions
  • Minimal oncall availability as needed
  • Minimal local travel as needed
  • Enjoying your time at work


  • Minimum 2 years of related experiences preferred
  • High School Diploma Required
  • Computer, Network, or Server Certifications are preferred


Interested in this role? Please feel free to reach out directly

Tina Zahradnik, PHR

Senior IT Recruiter, Kelly IT Resources   or 720-863-7863




Why Kelly®?

By partnering with Kelly® IT, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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