Urgent Need - Technical Support / Call Center Representatives- Austin TX

Kelly Services is seeking Technical Support / Call Center Representatives for a leading commercial data and analytics company in Austin, TX.

Job Title: Technical Support / Call Center Representatives

Location: Austin TX

Type: Contract (W2)
Length: 4-6 months

Pay Rate - $15/HR 

Job Descripton:

We are an inbound team for a govt. account. Our primary function is to solely assist customers with either applying for a new account or updating their existing account.

Description:

  • Provides remote and on-site support to user base, including clients, customers and partners.
  • Take support calls and log issues into problem management system.
  • Diagnoses basic hardware and software problems by phone or email.
  • Responds to customer inquiries and answers customer's basic questions.
  • Assists clients via research and problem solving.
  • Refers more complex questions to appropriate subject matter expert.

*** If this position may be of interest to you, please email me back at shai879@kellyservices.com (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***

For quick inquiries, feel free to CHAT LIVE WITH ME NOW! (8am – 5pm CST)

Shazneen Irani
Professional Technical Recruiter
Kelly Services, Inc.
shai879@kellyservices.com
kellyservices.com

Why Kelly®?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100™ companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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