Manufacturing Quality Engineer

Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!


Title: Manufacturing Quality Engineer

Location: Bartlett, TN

Duration: 3 months +

Shift: Monday – Friday, 8:00AM – 5:00PM


Manufacturing Quality Engineer


  • As a Manufacturing/Market Quality Engineer working on the Market Quality team, you will contribute to our mission by assisting in the complaint investigation, communicate and follow-up on event of description and work closely with manufacturing departments and customers to promote quality improvements.
  • In a typical day, you will work on complaint investigation via investigation of the products, communicate with the manufacturing departments (i.e. Quality Assurance, Manufacturing, Design Assurance, and R&D) and document and close of complaints.



  • Liaise with manufacturing departments such as Engineering, R&D and QA to perform complaint and product quality investigations.
  • Perform hands-on investigations on complaints and products returned to the manufacturing site.
  • Perform Device History Record and Device Master Record reviews in response to complaint and product quality investigations.
  • Attend CAPA and NCR meetings to represent Market Quality.
  • Participate in corrective and preventative action activities.
  • Communicate with customers in support of complaint investigations, including but not limited to phone calls, letters, e-mails and site visits.
  • Perform trending on complaints and product quality issues associated with devices manufactured at the specific OSTA site.
  • Perform complaint handling related duties, including but not limited to, complaint creation, evaluation, investigation and closure.
  • Analysis of data requires evaluation of identifiable factors.
  • Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions


Required Qualifications

  • Bachelor’s Degree in a technical discipline (e.g. EE, ME, BME, microbiology, chemistry, quality assurance), or equivalent knowledge.
  • Minimum of 1-2 years of experience in a regulatory, manufacturing or quality assurance environment.
  • Specific experience in complaint-handling activities.
  • General knowledge and application of technical and business concepts, procedures, and practices. Interprets company policies and procedures to resolve issues.
  • Beginning knowledge of industry practices and standards

Preferred Qualifications

  • Experience with supporting quality system procedures and policies in compliance with 21 CFR 820, CFR part 803,93/42EEC and related international reporting regulations.
  • Experience working with quality systems, GMP requirements, ISO requirements and other applicable international requirements for complaints management.
  • Strong verbal and written communication skills.
  • Strong analytical, organizational, communication and interpersonal skills.
  • Strong computer skills; working knowledge of MS Office application


Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( for immediate consideration.

Why Kelly®?

Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity, and professionalism. Whether you seek the variety and flexibility of working on short-term project engagements or prefer contract-to-hire or direct-hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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