Salesforce Project Manager

Kelly IT has a long-term opportunity for an IT Project Manager!


The Program Manager will lead the planning, implementation, and productionization of Salesforce Marketing Cloud into the Marketing Technology ecosystem.  We are looking for a lead capable of managing multiple inter-related projects while maintaining the evolving product roadmap is reflective of executive strategy and mapped accordingly to both the short term and long term product backlog.

Additional Responsibilities include :
• Create and maintain all necessary project plans, managing timelines by successfully negotiating competing priorities, both internal and across the enterprise
• Serve as SFMC SME by effectively communicating with key business and technical stakeholders at all levels of the organization
• Effectively translate business requirements and processes into technical capabilities
• Manage project scope, enforcing change control standards, as required
• Follow AHM project management methodology, including preparing and ensuring successful completion of project phase gates
• Maintain program/project RAID logs (risks, issues, assumptions, dependencies) via active management and communication planning
• Manage project budget and forecasting enterprise standards
• Maintain regular status reporting for the project team, IT management and business stakeholders
• Build a documentation repository to be leveraged across the enterprise as knowledge base reflective of application standards and best practices

Academic/Experience/Competency
-Bachelor's in Computer Science, Business Administration, or other related field or equivalent work experience.
Project Management certification or successful completion of a recognized project management curriculum is preferred.
- Advanced ability in successfully managing complex, enterpriseâ??wide IT programs.
- Advanced understanding and ability to successfully manage complex program and project budgets
- Advanced ability in mitigating risk and implementing contingency plans
- Oversees implementation of program and project plans, monitors progress, resource usage and quality, and makes needed adjustments
- Sets/evolves the vision of how project management should be done
- Advanced knowledge of multiple project management strategies, disciplines, and theories
- Advanced ability to implement project management strategies, disciplines, and theories into a shared vision.

Business Experience
10 to 15 years of IT work experience
10 plus years managing complex IT projects

Must Haves
• Minimum of 10 years of Project Management experience delivering on all lifecycle phases
• Prior experience leading Salesforce Marketing Cloud Implementations is a MUST (2 full cycles is strongly preferred)
• Minimum of 3 years experience with Salesforce Marketing Cloud/Exact Target (knowledge of Journey Builder and how it integrates with other areas of SFMC is strongly preferred)
• Proven track record of taking ownership and driving results
• Experience leading projects from initiation and planning through design and development to implementation and support handoff
• Strong history communicating project status and managing expectations with business and technical stakeholders at all levels of the organization
• Experience managing program level product roadmaps while ensuring consistency and traceability with project deliverables and timelines
• Prior experience developing technical product roadmaps
• Experience leading hybrid teams of internal and external resources
• Ability to demonstrate strong acumen for effective risk identification, mitigation planning and effective management to minimize instances of risks turning into issues
• Strong oral and written communication skills, with an ability to influence others
• Functional and technical understanding of CRM and other marketing technologies
• Bachelor's degree in Computer Science/MIS, Business related field, or related discipline is required


Secondary Success Criteria (Nice To Have Experience) :
• Salesforce Marketing Cloud Certification(s)
• Experience with broader Salesforce ecosystem including Service Cloud, Sales Cloud, DMP (Audience Studio), Preference Center, and Tableau
• Experience using Jira, Confluence
• Experience with Analytics, Big Data, Machine Learning
                                                                               

Please visit the Kelly Career Network for more opportunities!

Kelly IT Services is a leading IT staffing firm, providing employers with the best candidates & job-seekers with IT career opportunities.

Why Kelly®?

By partnering with Kelly® IT, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Kelly complies with the requirements of the Fair Chance Initiative. A conviction record does not automatically bar individuals from employment.

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