SQL Database Administrator

MOCI (Marketing Order Code Information) is proprietary John Deere software.
The MOCI Administrator will resolve questions, defects and requests from users. This includes coordinating with other team members and groups outside of our team.

• Email (Outlook), ticketing tool (ServiceNow), user requests (SharePoint list), defects (Rally) and phone calls (phone & Skype for Business).
• Record response times and maintain support metrics
Manage knowledge base for MOCI on SharePoint and in ServiceNow
Conduct thorough system testing on MOCI functionality as needed
• Multiple MOCI environments
Conduct efficient and accurate data loads as needed
Create reports from various relational databases (HANA, SQL, DB2)
Schedule and facilitate meetings to review questions from MOCI users with MOCI Team using Skype for Business for virtual meetings as well as face to face meetings
Automated test script maintenance (Selenium)

General Requirements
Education: Bachelor’s degree or other relevant discipline with relevant work experience.
Location: Cary NC, co-located with MOCI Business Team
Working hours: Mon-Fri, 7-4 or 8-5
Travel: 0%

Knowledge & Experience
Expert at Microsoft Suite (Outlook, Word, PowerPoint, SharePoint)
Exceptional Excel knowledge and proven experience in the past 6 months including data from multiple databases (tables and views) as well as macros
Database / Technical
• Demonstrated SQL experience used weekly in the past 6 months in handling large data sets and relational databases using one or more of DB2, HANA, SQL Server
? Designing complex SQL is a plus
? HANA experience preferred
• Ability to decipher data models, interpret data and analyze results with minimal guidance
• Managing and designing the reporting environment, including data sources, security, and metadata
• Experience performing some coding with macros or other tools to provide reports for Excel, Tableau, QlikView and other reporting tools.
Communication / Learning / Training
• Process and/or small project management experience
• Experience with influencing without authority
• Strong collaboration and communication skills
• Detail-oriented, team player
• Ability to learn multiple systems and processes
? SharePoint, WalkMe, Company specific systems, SAP (MM & SD), Excel (advanced level preferred), Outlook (demonstrated experience), PowerPoint, ServiceNow, Rally
• Ability to provide professional responses (verbal and written) in English
• Independent learner, knowing when to ask questions
• Problem solver; ability to dig into the details of what is happening to determine root cause
• Ability to multitask with changing priorities while keeping focus on current task
• Willingness to balance daily support activities with small project work

What Makes a Strong Candidate
Enterprise Customer Acquisition Process (ECAP)/Enterprise Product Delivery Process (EPDP) understanding
SQL expert
o Inner and Outer joins, ability to interpret multiple data types including BLOB
Demonstrated experience in roles that require a strong working knowledge of a Configuration Management System
Experience working in cross-functional, global team environment
Understanding of Deere systems and how the data interacts
Familiarity with Deere Products.

Why Kelly®?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100™ companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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