Contact Center Representative - 2nd Shift

Job Description

Kelly Services has partnered with a customer looking for contact center representatives in the Norwood, OH area.

100% call center, on phone all day long

Responsibilities:
- Handle inbound and outbound calls to screen participants from a volunteer database
- Determine whether participants are eligible and available for research studies

HOURS
- M-F, 11:30 AM - 8:00 PM

Qualifications:
- High school diploma;
- Experience in the medical industry preferred;
- Experience in a call center environment preferred; and
- Ability to work a first and second shift schedule between the hours of 8:00am and 8:00pm with the occasional weekend and extended hours.


Requirements

Qualifications:
- High school diploma;
- Experience in the medical industry preferred;
- Experience in a call center environment required; and
- Ability to work a first and second shift schedule between the hours of 8:00am and 8:00pm with the occasional weekend and extended hours.

Medical terminology would be great but not required

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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