Site Service Technician, SSF, CA

Site Service Technician - South San Francisco, CA

Salary Rate: $37K/yr

Direct Hire

KELLY Scientific is happy to present an exciting job contract Site Service Technician opportunity with an innovative, global product service company.

Job Description:

Technician is a key contributor in a fast-paced, team environment at a customer site. With a high degree of collaboration with their team, they provide the customer with required resources to support their operations. The Technician is responsible for providing a high level of accuracy, and contributing to a culture of safe work and superior customer service.

Job Required Capabilities/Competencies: 

  • Communication accurately records and communicates information to internal and external teams
  • Shares with team any changes in demand to maintain appropriate service levels Builds positive relationships with both internal and external customers Teamwork/Collaboration
  • Works independently while contributing to the teams goals
  • Contributes to a successful team environment by promoting unity and harmonization
  • Willing to learn and apply new skill sets to help team and/or cover duties Customer Focus
  • Able to identify opportunities for service improvements and proactively communicate suggested actions to management
  • Provides accurate, efficient service to ensure customer satisfaction Maintains professional, safe, clean work environment that embodies company's values

Major Job Duties and Responsibilities:

  • Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting
  • Provides daily customer service functions and communicates with the customer relative to inventory management
  • Performs purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues
  • Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking
  • Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections
  • Responsible for handling hazardous material and preparing shipping documentation and packaging requirements
  • Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers
  • Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory
  • Meets goals and objectives: safety, performance and quality
  • Creates programs for enhanced service efficiencies
  • Documents change management
  • Updating and maintaining Standard Operating Procedures
  • Perform other duties as assigned


  • HS certification require
  • Associate degree is a plus
  • Inventory experience is strongly preferred
  • Biotech/pharma experience is a plus

For immediate consideration please apply today!

Why Kelly®?

With Kelly, you’ll have access to some of the world’s highest regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Kelly complies with the requirements of the Fair Chance Initiative. A conviction record does not automatically bar individuals from employment.

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