Logistics Specialist

Logistics Specialist

Kelly Services is seeking a talented Logistics Specialist for our client in Norfolk, VA. The ideal candidate will have 2+ years’ experience in logistics plus experience in Water Technologies and Solutions Field Services and a bachelor’s degree (degree not required). This is a 6-month contract role with the possibility of extension.

Our Logistics Specialists manage movements of assets and personnel, maintain a large database that is directly linked with billing, take orders for new and existing customers, monitor operational data via Suez’s premier remote monitoring platform - InSight, and assist our technical service department with equipment troubleshooting.  An experienced professional will answer calls from all over the world at any time, and on any day.   (These duties are just a few examples of the many that the Logistics Department performs.) 

The Logistics Department serves as the communication core for Suez Water Technology and Solutions and are essential to the success of order fulfillment.  Our Logistics specialists are adept at providing world-class customer service in an ever-changing technological industry.

In this role you will: 

  • Directs and monitors the Suez Water Technology and Solutions operations for all customers by ensuring that employees and equipment are available and in use when required. 
  • Coordinates these activities with the Sales, Drivers, Global Field Service, Field Service Representatives (FSRs) and respective Plant Managers or their designated representatives.
  • Acts as an information source for customers, managers and employees on information received from the field.
  • Monitors mobile technical operations via Suez’s InSight platform
  • Receives customer requests for service from customer representatives and Suez Marketing, Engineering, Technical and Service Departments.
  • Gathers pertinent information to ensure job success – determines type of equipment, necessary supplies and test equipment, FSR coverage, flow rate, feed water quality and on-time delivery.
  • Dispatches drivers, field service personnel and equipment from respective plants or diverts equipment in route, if necessary, to the appropriate job sites.
  • Maintains contact with Drivers, Global Field Service FSRs, Sales Managers, service centers, other company personnel, and customers serving as a 24 hour, 365 days a year communications and control center.
  • Maintains various records and logs.  These may include, but are not limited to job status report, customer information, travel instructions to each of the job sites, driver dispatch logs, meter readings, and customer job site data through Suez’s customer management tools.
  • Endeavors to maintain harmonious relations with customers at all times.
  • Alerts Sales Managers, Plant Managers, Logistics, Global Field Service, Quality, and specific Department personnel to developing field situations and customer related call-ins.
  • Works in conjunction with plant management to monitor driver availability, rotation and location.
  • As the first step in the billing process, generates recaps for each piece of equipment at all job sites.
  • Participates in the transfer of information at shift change.
  • Provides basic technical consultation to FSRs, Drivers, customers and others when requested.   
  • Strives to keep a balanced inventory of mobile equipment based on regional customer demand.
  • Contributes ideas to simplify execution of logistics duties in a 21st century environment

Requirements:

  • High School Diploma or GED required.  Bachelor’s Degree preferred.
  • Proficiency with Microsoft Office applications and SAP preferred. 
  • Ability to use business specific software programs.
  • Mathematical skills, including operations in all units of measure, using whole numbers, fractions, decimals, and percentages
  • Customer Focus
  • Interpersonal Skills
  • Teamwork Skills
  • Communication Skills
  • Clear Thinker
  • Ability to multi-task

PREFERRED QUALIFICATIONS

  • Experience in Water Technologies and Solutions Field Services desirable.
  • Knowledge of Suez Water Technologies and Solutions applications desirable. Mobile Water applications experience preferred.

Why Kelly?

As a Kelly employee, you’ll have access to world-class perks, including:

  • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
  • *Group insurance options
  • Service bonus plan
  • Holiday pay plan
  • Weekly electronic pay options
  • Online training campus that provides more than 3,000 free courses to help improve and develop skills
  • Exclusive online employee community
  • Employee assistance program available at no cost
  • Corporate discounts
  • Transportation Spending Accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

Apply Today!

*Important information: This position is recruited by a remote, national, Kelly office, not your local Kelly branch.  Applicants must be legally permitted to work in the United States.

 

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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