Customer Service Rep 14.00/HR FLUENT IN SPANISH

Job Description

Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace for more than 70 years. We are proud to offer a Temp position as a Customer Service Rep. Below are the Duties and Responsibilities:
Answers calls and respond to emails.
Handles customer inquiries both over the phone and by email.
Researches required information using available resources.
- Manages and resolves customer complaints.
- Provides customers with product and service information.
- Enters new customer information into system.
- Updates existing customer information.
- Processes orders, forms and applications.
- identifies and escalates priority issues.
- Route calls to appropriate resource when necessary.
- Follows up customer calls
- Documents all call information per standard operating procedures.
- Other duties as assigned.


Requirements

High School Diploma/GED
Strong MS Excel required
MS Word
Detail Oriented
Strong Organizational Skills


Highlights

- Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
- Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*
- Service bonus plan
- Holiday pay plan
- Weekly electronic pay options
- Free online training campus available
- Exclusive online employee community
- Employee assistance program (EAP) available at no cost
- Corporate discounts
- Transportation spending accounts

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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