Customer Service Representative - Litchfield, IL

Job Description

Kelly Services is seeking a Customer Service Representative in Litchfield, IL. This is an exciting temp-to-hire opportunity for the right candidate!

This position will be a customer service role supporting the Customer Service department.
The individual will be responsible for fielding incoming calls and emails, processing orders, and providing outstanding service to customers.


Job Requirements:
*Associates degree in business/related field or equivalent work experience
*Customer service experience working within a manufacturing or distribution environment
*Experience in Microsoft Office applications, specifically Excel
*Experience with a MRP/ERP system, preferably Fourth Shift
*Strong conflict resolution and problem-solving skills


Kelly Temporary Employee Perks:
*Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
*Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase and the coverage is portable (Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly)
*Service bonus plan
*Holiday pay plan
*Weekly electronic pay options
*Free online training campus available
*Exclusive online employee community
*Employee assistance program (EAP) available at no cost
*Corporate discounts
*Transportation spending accounts

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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