IT Technician

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IT Technician, South Jordan, Utah


Kelly Services is seeking a IT Technician for one of our top clients in South Jordan, Utah.


Length: 02/10/2020 to 08/09/2020 (Contract W2) -- Potential to convert to FTE

Pay Rate: $25.00/hr. (W2)


Position Scope:

This position supports users across the organization that have technical needs. Focusing primarily on Dell laptops and devices within a Microsoft domain. There will be some support of Apple MacBooks as well (experience here is highly preferred). Support includes imaging, deployment of, troubleshooting and testing of systems and peripherals with excellent customer service.


Key Responsibilities:

  • Answer, troubleshoot and document support calls and tickets
  • Assist staff with the installation/imaging, configuration and ongoing usability of desktop computers, laptops, MacBooks, & peripheral equipment and software
  • Identify, isolate and repair/resolve hardware and software problems
  • Be busy and actively working on tickets, projects, organization, or documentation
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software
  • Utilize ticketing system to document and prioritize work
  • Assesses functional needs to determine specifications for purchases
  • Works closely with Manager to purchase hardware and software
  • Contribute to technical Support documentation of resolutions, processes, and procedures
  • Be a contributing member of a Technical Team
  • Show initiative



  • Excellent customer service, interpersonal, communication skills
  • Extensive knowledge & experience of Windows devices and support of Windows OS
  • Minimum 2-5 years’ experience supporting Windows 7/8/10 desktop/laptop PCs
  • Experience troubleshooting and replacing hardware on both desktop and laptop PCs
  • Ability to manage user accounts in Active Directory and Exchange
  • Able and willing to learn new as well as existing technologies
  • Experience installing software, patches, updates on desktops and laptops
  • Experience troubleshooting basic network, software, printing problems
  • Successful at working in a team culture
  • Excellent written and organizational skills


Physical Demands and Work Environment:


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Physical demands: While performing duties of the job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, controls, keyboards; work on desktop or laptop computers; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift up to 35 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability adjust focus.
  • Work environment: The noise level in the work environment is usually moderate to low.



Apply Today!


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Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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