Desktop Client Support Analyst - Wayne, PA

Desktop Client Support Analyst – Wayne, PA

(0002962693)

 

For immediate consideration, please email your resume directly to: Regan.Brown@KellyServices.com as well as apply online.

 

PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship.

 

Pay Rate = $18.00/hour W2

Hours/Type = Full-Time/Contract – W2

Duration: ~11 Months

Shift/Days/Hours: Standard/M-F

 

Kelly Services is currently seeking a Desktop Client Support Analyst for one of our top telecommunications clients in Wayne, PA.

As a Desktop Client Support Analyst, you will be responsible for providing first level support to users of various desktop applications such as Microsoft!

 

Scope of Work:

  • Desktop Support Analyst is responsible for providing first level support to users of various desktop applications such as Microsoft. 
  • Ability to multi-task and support high level of troubleshooting user issues via telephone and remote applications.
  • Bachelor’s Degree or equivalent.
  • 1-2 years related work experience.

 

Other Skills:

This is a driving position; must use own vehicle and pass motor vehicle check.

 

Position Summary:

  • Provide technical support on operational or maintenance aspects of system equipment. 
  • Diagnose mechanical, hardware, software, and systems failures using established procedures.
  • Basic technical understanding of WiFi networks, switches, and routers.
  • Perform remote, onsite, or inhouse servicing/repair of company products/services:
    • Toshiba Laptop Running Window 7, Microsoft Office 2013, Internet Explorer 11
    • Wyse Thin Appliance Using Citrix
    • Signature Capture Device
    • Receipt Printer
    • Corded Scanner/Wireless Scanner
    • Netgear/Aruba Router

 

Position Requirements:

  • Available to work a flexible schedule (including days, nights, weekends, and holidays).
  • Must have valid driver's license, 3 consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Company's Driver Safety Policy and guidelines.
  • Reliable transportation as needed to move between sites throughout the day as necessary.

 

Basic Qualifications:

  • High school diploma or equivalent.
  • 1 year technical support experience.
  • 1 year customer service experience.

 

Why Kelly:

 

As a Kelly Services employee, you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies.
  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career.
  • Access to more than 3,000 online training courses through our Kelly Learning Center, including accredited courses to obtain IT certifications, as well as PDU-approved courses.
  • Weekly pay.
  • Group-rate insurance options available immediately upon hire.*

 

Apply today!

Refer a friend!

 

*Available for purchase and administered by a designated third-party vendor. (BR = 23.40)

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
#KellyGTS

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