Customer Service Representative

We are currently seeking experienced Customer Service Representatives in the Chicago area.  Please reply to this posting with an updated resume.  This is a 6 month contract position that may extend into a full time direct hire opportunity.

We will be conducting phone interviews asap.  I look forward to hearing from you.  Please reach out to

  • Pay rate is $16/hour
  • Shift Information: Monday through Friday Flexible Schedule (8 hour shift between 6AM-6PM)
  • 2 weeks of paid training

Job Description:

This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.

Job Requirements:

  • High School Diploma or GED.
  • 1 year customer service experience in a health care or health insurance environment.
  • Experience in provider outreach, making decisions, and responding quickly to questions.
  • Data entry and/or typing experience.
  • Interpersonal, analytical, organizational and independent decision-making skills.
  • Clear and concise verbal and written communication skills.
  • Medical records remote retrieval experience
  • Experience with Microsoft suite
  • Detail oriented


  • 1 year customer service experience
  • 6 months data entry experience in an office environment
  • Experience working with healthcare providers
  • Knowledge of medical terminology and anatomy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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