Find Careers in Engineering, Finance, IT, Science & More with Kelly Services | Job Description

Desktop Support Opportunity in New York, NY

Kelly Services is seeking a Desktop Support for an American stock exchange company located in New York, NY.

Job Title: Desktop Support

Pay rate: $28 - $40 per hour (Rate is negotiable but will be based on resume and experience)

Location: New York, NY, 10006
Type: W2 Assignment

Length- 6 months


Desktop Support 2nd level –

User side: Manages the Information Technology (IT) infrastructure within an organization, including the physical network from a client perspective.

Configures, installs, maintains and upgrades applications and client hardware.

Position responsibilities:

1. Under direct supervision, provides Desktop technical support to the organization's internal users of computer applications and client hardware.

2. Answers routine questions regarding system procedures, online transactions, systems status and downtime procedures.

3. Assists network services, software systems engineering and/or application development in order to restore service and/or identify problems.

4. Maintains a troubleshooting tracking log ensuring timely resolution of problems. Education required: Degree qualified in Computer Science, MIS or other related discipline, or equivalent work experience in Desktop Support or Computer Operations.

Experience Required: 2 to 4 years; Certifications: Preferred

Technical Skills & Requirements: Supporting desktop/laptops/tablets/mobile devices running Windows OS (required), MAC OSx(preferred) , MS Office, iOS, Blackberry, e.t.c.

Planning & Coordination: Prioritizes own work to ensure successful completion; minimizes time spent on unnecessary administrative activities. Plans own time and resources appropriately and in advance. Solicits advice from senior associates and/or manager on successful approaches to manage responsibilities and overcome obstacles. Project Management: Tracks and monitors simple projects; adheres to project deadlines and alerts management of any barriers to successful project completion. Assists with research and provides input into project plans and milestones. Develops timing estimates for basic projects based on limited understanding of customers� business needs and time constraints. Troubleshooting/Technical Support: Documents basic problems and the steps necessary to implement the solution.

If this position may be interested to you, please email me back at (with your most up to date resume in word format) and advise the best time and number at which you can be reached.


Soma Patanaik

Professional Technical Recruiter

Kelly Services, Inc


Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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