Find Careers in Engineering, Finance, IT, Science & More with Kelly Services | Job Description

Desktop Client Support Analyst II - Edina, MN

Kelly Services is hiring a Desktop Client Support Analyst II for an approximate 10-month contract opportunity in Edina, MN. Below are the details and required skills. For immediate consideration, please email your resume directly to: as well as apply online.


Desktop Client Support Analyst II

Edina, MN

~10 Months (contract)



Desktop Support Analyst II is responsible for providing first level support to users of various desktop applications such as Microsoft.  Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.  Bachelors Degree or equivalent. 3-4 years related work experience.



This is a driving position must use own vehicle and pass motor vehicle check.


Position Summary

         Provide technical support on operational or maintenance aspects of system equipment. 

         Diagnose mechanical, hardware, software and systems failures, using established procedures.

         Basic technical understanding of Wi ¿ Fi networks, switches and routers.

         Perform remote, on-site or in-house servicing and/or repair of company products/services.

         Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11

         Wyse Thin Appliance using Citrix

        Signature Capture Device

         Receipt Printer¿         Corded Scanner / Wireless Scanner

         Netgear/Aruba Router


Position Requirements

         Available to work a flexible schedule (including days, nights, weekends and holidays).

         Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.

         Reliable transportation as needed to move between sites throughout the day as necessary


Basic Qualifications

         High school diploma or equivalent

         One year technical support experience

         One year customer service experience


*** 0002972737, 34.88/24.05

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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