Find Careers in Engineering, Finance, IT, Science & More with Kelly Services | Job Description

Virtual Home Based Customer Service Representatives

Job Description

Kelly Services is currently looking for Virtual Home Based Customer Service Representatives of our top insurance clients! This role will be responsible for answering questions from members, providers, and doctors as well as determining possible causes to issues regarding participant's eligibility, timely filing of claims, or the member's benefit plan. This is a great opportunity to bring your career to the next level!


-Two Years of Recent Experience in a Customer Service role within a third party administrator, health insurance company, or employee benefits organization
-Associates Degree
-Experience handling 60-100 calls per day
-Knowledgeable on COBRA, Medicare, HIPAA, Deductible/Copays, Claims


-Employees bid on weekly schedules based on monthly performance statistics (not tenure)
-Employees must provide availability for one Saturday per month (but may not need to work a Saturday every month)
-Schedule possibilities are 7:30 AM - 4:00 PM, 8:00 AM - 4:30 PM, 8:30 AM - 5:00 PM, 10:30 AM - 7:00 PM. They should be available for at least one late night shift per week.


Year Long Contract With Potential For Permanent Conversion After Contract If A Great Fit! Position Starts At $16.50 With $0.25 Pay Rate Increases Every 3 Months (Up To $1.00)

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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